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Conventionally, when you buy any furniture, there may be various concerns about the maintenance and the life of the product.
"When do I get a maintenance check done for the furniture?"
"Who can do it?"
"In an attempt to fix the problem, will this person damage the product instead?"
Are these a few questions on your mind?
With Bontrue Protection Service (BPS), your furniture is our responsibility. We will schedule periodic visits for full maintenance of your furniture every six months for two years from the date of purchase to ensure its longevity and preserving its value.
Benefits to you:
How does it work?
An SMS/Call reminder will be sent to you 7 to 12 days in advance. The next reminder will be scheduled 2 days in advance to book a time slot at your convenience for the BPS Team to visit your home.
Upon confirmation of the time slot, communication via SMS will be shared.
The BPS Team consisting of the fitter, accompanied by a helper, will visit your residence to perform the required checks on your furniture. A second visit can be arranged if the issue needs more attention or fixing.
Post the visit; a feedback form will be shared to understand and improve our service.
Post the visit, a communication via SMS will be sent that will mention the dates for the next visit by the BPS Team.
Now that's a hassle-free post-purchase service. Isn't it?