What is BPS?

Bontrue Protection Service (BPS)

Conventionally, when you buy any furniture, there may be various concerns about the maintenance and the life of the product.

"When do I get a maintenance check done for the furniture?"

"Who can do it?"

"In an attempt to fix the problem, will this person damage the product instead?"

Are these a few questions on your mind? 

With Bontrue Protection Service (BPS), your furniture is our responsibility. We will schedule periodic visits for full maintenance of your furniture every six months for two years from the date of purchase to ensure its longevity and preserving its value.

Benefits to you:

  • Hassle-free maintenance: Enjoy free furniture maintenance service every six months without having to worry about any costs.
  • Extended warranty: Get two years of extra coverage for your furniture, ensuring that you're protected from unexpected repair costs.
  • Peace of mind: Rest easy knowing that your furniture is being professionally maintained and cared for, ensuring its longevity and preserving its value. 

Bontrue protection Service

How does it work?

  1. Reminder & Scheduling

An SMS/Call reminder will be sent to you 7 to 12 days in advance. The next reminder will be scheduled 2 days in advance to book a time slot at your convenience for the BPS Team to visit your home. 

  1. Confirmation & BPS Team Visit

Upon confirmation of the time slot, communication via SMS will be shared. 

The BPS Team consisting of the fitter, accompanied by a helper, will visit your residence to perform the required checks on your furniture. A second visit can be arranged if the issue needs more attention or fixing.

  1. Feedback/Testimonial

Post the visit; a feedback form will be shared to understand and improve our service.

  1. Next Visit Communication

Post the visit, a communication via SMS will be sent that will mention the dates for the next visit by the BPS Team.

Now that's a hassle-free post-purchase service. Isn't it?